Tool facts
Zendesk (AI agents)
By Zendesk. The basics from the official pricing page, with the date we checked.
- Free plan
- No
- Starting paid price (US$)
- $25/agent/month (Support Team, billed monthly)checked 1 Nov 2026
- Best for
- Teams that want a full help desk with AI agents built in
- Categories
- Chatbots & Customer Bots
- Notes
- Support Team is $19 billed yearly. Zendesk says AI agents come with every plan, but AI agents for chat need messaging, which starts on Suite Team ($69 monthly or $55 billed yearly). Support Team and Suite Team include 5 automated resolutions per agent a month; extra are $1.50 committed or $2.00 pay-as-you-go. 14-day free trial.
- Links
- Official site · Official pricing page (checked )
Prices change often and are shown before tax. Check the official page before you pay. No affiliate links. Report a wrong price.
From the sofa
Browse the guides Not sure which plan you need?
Start with the free tiers, then read one guide before you pay. Every price we quote is dated and comes from the official page.